windshield repair in Culver City
I've increased my score mainly because following examining my overview they gave me a connect with regarding the lock button challenge.
one Verify-in I had one of the most strange practical experience of having a rock or Various other Odd kind of street particles ricochet off my passenger side mirror and crack the door glass. Wide Auto Glass was able to repair it like they do with a windshield and prevented the cracks from spreading.
My auto was broken into, in the passenger facet window. These kind people changed the window in fewer than an hour for 50 % the cost of Safelite. They quoted the exact amount of money for areas and labor before I even went above to your shop, and that is conveniently Situated off of Carrollton on Tulane.
So in my view most correct "Customer care" is virtually useless...so Once i come upon an incredible example of good provider ....I come to feel I gotta say a thing . I've used these men 2 times now and every time they have already been phenomenal. I'm sure nothing at all about auto glass Nonetheless they were client with me and defined things so even my below knowledgeable Mind could realize.
She sent me the rescheduled appointment affirmation electronic mail yet again. Every little thing seemed to go nicely, all over again. I known as the shop the next day(Friday five/5) only to be instructed that aftermarket glass will likely be utilized plus more shockingly which i didn't contact Safelite the working day ahead of and did not talk to Safelite personnel. Following Talking with them for nearly 45 minutes they confirmed that I spoke with another person named Ashely at government provider or a little something like that and the call was redirected to her Considering that the store was closed. This lady yet again claims that they can pull out the decision document and look into what occurred. This morning(Tuesday five/eight) any individual from Safelite known as me, this person didn't disclose her identify, and instructed me that my get in touch with was transferred to my insurance company so they can not pull out any phone recordings and that they didn't make any guarantees. This really is a significant accusation considering that they confirmed the identify of The manager team staff's title on Friday and I also have a affirmation electronic mail that was despatched by her with Safelite e-mail address following I spoke together with her which shows the exact time and day(Thursday five/4 at 6:29 PM). Extremely rude, really unprofessional, really shady operation happening right here. I would not suggest any one to work with additional info this service. I'm thinking about to take authorized actions yet again them.
I've expert two windshields changed by Oscar (two unique autos - I will not suggest his windshields broke) and am going to do a 3rd.
Had a giant curve crack in windshield and no after industry readily available after I requested numerous brokers. They gave the most beneficial lowest value, and arranged all the things efficiently. No drinking water leaking just after I washed the car. Endorse Eric, he's a good man aided me switch the windshield in about 40 minutes
Second tech with Great dreadlocks and a gentle hand Together with the caulk gun, gets the vehicle Prepared For brand spanking new windshield. See all pictures from Becky B. for Auto Glass Now - Richmond four people voted for this assessment
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ROTD ten/31/2015 We only have the a person unique Doing work expertise to go off of... but I just preferred to generate a contact on the superb client assistance and workmanship we recieved.
There was a large crowd there around the Friday afternoon I acquired there along with the workmen ended up long gone a bit lengthier than predicted so it took for a longer period than it ought to have for such an easy repair. In addition they do household glass to allow them to also support you with window repair or another glass repair you would like.
Out and in in under an hour for just a motorists side window. Terrific price tag -$85- they usually vacuumed every one of the glass out for me! Thanks guys!
They started engaged on my car or truck with the appointed time and completed it precisely when they said they might. They have got snacks and beverages and Journals to help keep you cozy through the wait and there's also a Starbucks fifty percent a block up the street. Many thanks Rafael and Safelite!
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